Thursday, December 27, 2012

Celcom - Mobile Internet Data

Surf and go.

Get connected, wherever you go. Be it browsing your favourite sites, instant messaging, or updating your social profile; in Celcom Territory, you'll never be out of touch. Together with Celcom First and your choice of pay-per-use, daily, weekly or monthly Mobile Internet plans, say hello to the complete mobile experience.
PlanVolume QuotaPrice
Mobile Internet Pay-Per-UseUnlimitedRM0.10 per 10kb
(Max RM250/month)
Mobile Internet Daily500MBRM5/day
Mobile Internet Weekly1GBRM18/week
Mobile Internet Monthly
Mobile Internet mLite300MBRM28/month
Mobile Internet mBasic1GBRM38/month
Mobile Internet mAdvance3GBRM58/month
Mobile Internet mPro5GBRM88/month
* Connection is on best of effort basis. However, connection speed may fluctuate depending on your location, modem/computer configuration and user traffic during that time.

Celcom Mobile Internet Fair Usage Policy

  1. Introduction
    By registering, using and accessing Celcom Mobile Sdn Bhd (27910-A) ("Celcom") Mobile Internet and/or any other Internet access service ("Internet") which may be provided by Celcom from time to time ("Services") , the customer hereby agrees to be bound and be subject to these terms and conditions as contained herein.
  2. Purpose
    The Services are designed as a shared service and customer's activities will impact on other users using and sharing the same network. To ensure fairness of usage and experience to all the Celcom First Data subscribers, Celcom has introduced and implemented the Fair Usage Policy.

    This Fair Usage Policy ("Policy") is designed to ensure that the Services received by the vast majority of the customers are not negatively impacted because of extreme heavy usage and abuse by the minority of the customers. Celcom shall continuously monitor the Celcom First Data network performance and may control the Internet connectivity speed of the identified heavy usage customers.
  3. Fair Usage Policy
    Software and applications which are used by you to send and/or receive, for uploading and/or downloading of files containing very large amounts of data (e.g. Peer-to-Peer traffics like Bit Torrent or other similar file sharing applications). These software and applications demand a significantly huge amount of bandwidth which will negatively impact the speed and also caused network congestion. As a result thereof, a vast majority of customers will be affected from degradation or the quality of Service and deemed as excessive usage. Excessive usages are caused by spamming, virus activities, spy wares and/or other malwares which may reside in the Devices. These activities may be known or unknown to you and normally, operates at the back of the Devices.

    Therefore, you must take all precautions and rightful action to ensure that the above activities are controlled and minimized at all times. Celcom reserves the right to implement and enforce the said Policy at its sole discretion upon occurrence of such activities. Celcom does not guarantee a service level and/or connectivity to users of peer-to peer or file sharing software or applications. You will enjoy the Service depending on the plans or package subscribed. Each package or plan has a monthly usage volume allocation.

    The structures of volume allocations for the various packages or plans offered by Celcom are as per Table 1 below:
    Pay Per UseRM0.10/10kbAs you Use
    Celcom First Data DailyRM5/24hours500MB
    Celcom First Data WeeklyRM18/7days1GB
    MonthlyCelcom First Data
    Celcom First Data
    Celcom First Data
    Celcom First Data

    Activities' or usages of the Service exceeding the monthly volume allocation respectively, your data usage will be blocked until the next bill cycle with or without prior notice to you. To continue enjoy data usage, additional volume purchase can be done by sending BROADBAND VOL to 22188 from your Celcom mobile number. The price and data volume allocation for additional volume purchase as follow:
    PriceVolume Allocation

    Notwithstanding the above, if you fail to receive any notification from Celcom, Celcom will still proceed to manage your service if you have exceeded your volume allocation. Therefore, you must take the necessary measures to constantly monitor its usages in addition to the volume when accessing and using the Service.

    You must submit accurate and updated personal details to Celcom, which includes the mobile phone number, e-mail address and other information deemed necessary by Celcom to receive the above said notifications.

    Celcom reserves the right to review upwards or downwards the volume allocation depending on the plans without prior notice as per the above Table 1. Nevertheless, such reduction or restrictions will not limit or stop your activities or usages of the Service.

    The data volume calculation shall take into consideration of ALL activities carried out by you including those knowing or unknowingly done under the Service. The responsibilities and onus of proving shall be on you to ensure that the Devices which are free from all viruses, spy bots, malwares and any other harmful infections when using the Service.

    Celcom reserves the right to release any of any information if it is required to do so by any law, regulatory body or court of law.
  4. Unlawful Activities
    In using the Celcom First Data service and/or any other Internet access service that may be provided by Celcom, you must conform to the laws of Malaysia and will not knowingly permit any illegal use or such use that will discredit Celcom.
  5. Intellectual Property Rights
    The customer is reminded that any download of illegal content by law is an infringement of intellectual property rights and rightful owners of such intellectual property rights may take measures to prosecute against the individual subscriber. Please be reminded each customer download and or upload can be traced back to the customer's account with Celcom. It is also against this Policy for the customers carrying out activities which are in breach of any other third party's rights, including downloading, installation or distribution of pirated software or other unlicensed software, deletion of any author attributions, legal notices or proprietary designations or labels in any file that is uploaded, falsification of the origin or source of any software or other material
  6. Variation and Amendments
    Celcom reserves the right to vary the terms and conditions of this Policy from time to time with or without notice to the customer and the customer shall be bound by such variation and changes. Please visit the Celcom web page atwww.celcom.com.my periodically to determine any changes to this Policy.
  7. Prevailing Terms 
    This Policy is supplemental and shall be read together as an integral part of terms and conditions of governing the Services and its relevant addendum. If there is any inconsistency between the Policy and the terms and conditions of the Services, the terms and conditions governing the Services posted in website at www.celcom.com.my shall prevail.
Source: Celcom



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